About
Enterprise Sales Management, Business Development, Business Coach, SAAS, Drive business to growth, Customer Success Lead
Experience
Enterprise Sales Manager at Edfa Pay (6-2025
Managing sales and marketing teams to achieve revenue targets.Present)
Responsibility to staff and direct the section team: 🧩 Strategic Tasks: - Defining and developing the company's business growth strategy, particularly in the Saudi market. - Analyzing the market and competitors to identify opportunities and threats. - Expanding the customer base by building strategic relationships with companies interested in ERP solutions. 💼 Operational Tasks: - Managing and directing sales and marketing teams to achieve revenue targets. - Overseeing the implementation of ERPNext-related business projects and ensuring customer satisfaction. - Improving internal business processes using ERP tools. 📊 Financial Tasks: - Preparing business budgets and revenue forecasting. - Analyzing the financial performance of business projects and reporting to senior management. 🤝 Tasks Related to Partnerships and Relationships: - Building strategic partnerships with ERP service providers or system integrators . - Representing the company at trade and technology events and exhibitions. 🛠 Technical Tasks: - A deep understanding of ERPNext solutions and their delivery in a manner that meets customer needs. - Coordinate with technical teams to ensure solutions align with customer requirements. - Contribute to the development of product offerings based on market feedback.
Enterprise Senior Sales Team Leader at Ocoda.com (2-2023
Leading sales team to meet company goals and develop sales strategies.3-2025)
Responsibility to staff and direct the section team: – responsibility for the day-to-day activities of your team – meet your targets and those of the team as a whole – assist in the smooth running of the of the section and its team – contribute to training and development of the team – achieve maximum profitability and growth in accordance with organization plans. Day to day responsibilities as agreed with your Line Manager to include: – assist Line Manager to recruitment of team members, subject to agreed criteria – assist Line Manager to train and appraise individual team members to ensure targets are met – performance and development of team members – reporting (content and format as agreed) on a monthly basis to Line Manager – assist Line Manager in developing plans for team sales activities to include sales strategy to achieve agreed targets, effective search of leads/prospects, penetrate new markets – prepare and agree individual action plans and targets for all team members – assist in the development and preparation of the organization’s sales strategy and general business planning
Senior Technical Sales Specialist at Ocoda.com (9-2022
Maintaining client relationships and managing sales activities.2-2023)
Following with the potential leads to converted it to won Deals, following up with clients for any customizations and solving their issues.
Senior Technical Sales Account Manager at Expandcart.com (2021
Onboarding new clients and ensuring customer satisfaction.7-2022)
- Following with (High segment) VIP clients after subscription, Linking the clients with all teams as ( Graphic designers , developers , business analyst and marketing ) . - Be the primary point of contact and build long-term relationships with customers. - Help customers through email, phone, online presentations, screen-share and in person meetings for E-commerce solutions ( Linking Domains, Websites Designing, Mail server Integrations, Integration with payments & Shipping gateways and Publishing Mobile Apps. - Ensure the timely and successful delivery of our solutions according to customer needs and objectives. - Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. - Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships - Consultant to clients in their business specific in e-commerce projects . - Analysis the performance of stores as return reasons , Cities Purchased Average , Visitors Details .
Business Developer Specialist and Sales Planner at Holol for Web Services (2020
Planning sales revenues and managing client relationships.2021)
Planning sales revenues, planning for resources, lead advertising campaigns and making contracts with customers.
Senior Sales Specialist at Dimofinf (2017
Planning sales campaigns and managing customer contracts.2020)
Following up with clients about their activate , deactivated services , billing role , received deposits by bank transfers and pay-pal , income analysis , sales representative , customer service super visor, Domains , shared hosting , servers , SSL certificate issues and payments.
Operation Call Center Team Leader at AMS Global (2016
Leading call center operations and managing customer service.2017
Handling all customer's issues, planning sales target and how achieve it, account advisor technical quality assurance, train the new comers and motivate all team members to achieve company goals.
Call Center Agent at Raya Contact Center (2015 till 2016))
Achieving sales targets consistently.
Education
Bachelor of Business Administration and Accounting
2013Cairo University
Skills
- Enterprise Sales Management
- Business Development
- Strategic Partnerships
- ERP Tools
- Sales Strategy
- Team Leadership
- Customer Relationship Management
- Market Analysis
- Budgeting
- Revenue Forecasting
- Communication Skills
- Analytical Skills
- Decision Making
- Self-Motivation
- Sales and Negotiation Skills
- Scrum Analysis and Planning
- MS Office
- HTML5
- CSS3
- Bootstrap 3
- WordPress
Languages
- English - Very good
Certifications
- Official Digital Marketing Diploma from Google
- Diploma in Art of Sales
- Diploma in Digital Marketing
- Berlitz Language in English