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Support

Stuck on something? Found a bug? Want a feature? Reach us at the email below — we usually reply within one business day.

Email us

[email protected]

Common questions

How do I cancel my subscription?
Open the app or website → Account → Subscription → 'Cancel auto-renew'. Your access continues until the end of the current billing period. You can also email us and we'll cancel it for you.
I'm not getting push notifications.
First check OS settings → Notifications → mafeshsho8l → Allow Notifications. Then inside the app: More → Notifications → ensure you've granted permission. If you still don't see news pushes after a few hours, email us with the device model and OS version and we'll trace it from the server side.
The app crashes / shows a blank screen.
Force-quit and reopen. If it persists, sign out and back in (your data is server-side). If still broken, email [email protected] with a screenshot — we usually push a fix within 24h.
How do I delete my account?
The fastest path is the self-serve page at /delete — sign in, confirm with your password, and every piece of your data is removed immediately. If you can't sign in (lost phone, forgot password), email us at [email protected] and we'll delete it manually within 30 days, per our privacy policy.
Can I use mafeshsho8l outside Egypt?
Yes — the app works globally. The CV analysis is tuned for the Egyptian job market though, so scores reflect that context. Job matching pulls from LinkedIn / Wuzzuf which are EG-heavy. We're expanding to GCC + wider MENA later in 2026.

Other ways to reach us


We're a small team — be kind, and we'll be the same.